Need help with a product?
Get help with setup, configuration, orders, or product questions on Discord.
Our team usually replies within minutes.
FAQ
Confirm the email used at checkout and check spam. If payment is complete and delivery is missing, contact support with the order ID—never with card details.
Delivery emails and the product page include any instructions configured on the variant. Contact Support for setup questions that are still unclear.
No. On-hold products stay visible for information but cannot be added to the cart until they return to an operational state.
Open Sign in or Dashboard and request a one-time email code. Use the same address you used at checkout so orders and invoices can attach to the account.
Kane shows live status and can pause listings while they update. Check Status before you buy or launch. We do not claim any cheat is permanently undetectable.
Contact
Ticketing is enabled on this store. Use your order email when you open a ticket.
Live chat is open on this page and the rest of Kane. Use the Crisp chat widget in the corner — conversations stay in the Crisp inbox.
Typical first response: within one business day for order issues with a valid order ID.
Support tickets are not available right now. Use live chat or Discord if a server link is published.